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Tea Cups

FREQUENTLY ASKED QUESTIONS

  • What Kind of Herbs do you use in your Teas?
    We use only organic herbs, meticulously selected from trusted wholesalers to ensure the highest quality and purity of our products.
  • Do you grow your own herbs?
    No, we do not grow our herbs. We rely on specialized organic wholesalers who share our commitment to quality and sustainability.
  • Who is behind the business?
    Our business is a women-owned, family-operated venture by husband and wife team Sonja and Tyler, with the help of our kids, Ethan and Maddox. We are located in Pennsburg, PA To Learn More check out our About Page
  • What are your shipping policies?
    We offer free shipping on orders over $75 within the USA. We are currently exploring options to provide international shipping. To Learn More check out Our Return Policy Page
  • Will there be any Workshops or Events I can attend?
    Yes, we have upcoming workshops where you can learn more about herbal teas, their health benefits, and how to incorporate them into your daily routine. Please fillout our Workshop Survey here ( will provide link to survey).
  • What is Your Expertise in Herbal Teas?
    Our teas are crafted by a functional nutrition consultant and qualified herbalist, ensuring that each blend is both delicious and beneficial for your health.
  • How are your Teas made?
    We produce our teas in small batches to maintain the freshness and quality of our product, assuring that our customers receive the best herbal experience.
  • Why do you use organic herbs?
    Organic herbs are free from pesticides and are generally grown in a more sustainable manner, which is better for health and the environment. We believe in providing our customers with the cleanest and most beneficial products possible.
  • Why do you only offer Loose Leaf Teas?
    Loose-leaf tea is a healthier brew, steering clear of hidden nasties found in tea bags. Bags often contain chemicals, bleaches, and glues that sneak into your cup. These questionable additives can compromise the tea's purity and mess with your health. With loose leaves, you're skipping the shady stuff, enjoying a cleaner, richer flavor, and soaking up more of the good-for-you benefits. It's like sipping sunshine without the sneaky surprises that teabags might bring to the party. Cheers to tea that's pure, natural, and just downright better!
  • What kind of Packaging do you use?
    We are committed to the environment, and that's why we use sustainable, earth-friendly, and eco-friendly packaging for all our products.
  • How to Brew a Tea with Loose Leaf?
    Steeping loose-leaf tea is a breeze! Grab a teaspoon of tea leaves, place them in a strainer, and pop it into your 8 oz cup. Boil water, let it cool a bit, then pour over the leaves. Steep for 3-5 minutes, remove the strainer, and voilà – a perfect cup of flavorful loose-leaf tea awaits!
  • How to brew a tea with loose leaf?
    Steeping loose-leaf tea is a breeze! Grab a teaspoon of tea leaves, place them in a strainer, and pop it into your 8 oz cup. Boil water, let it cool a bit, then pour over the leaves. Steep for 3-5 minutes, remove the strainer, and voilà – a perfect cup of flavorful loose-leaf tea awaits! Here are general recommendations for steeping times and temperatures based on different types of tea: Green Tea: Temperature: 175–185°F (80–85°C) Steeping Time: 2–3 minutes White Tea: Temperature: 185–195°F (85–90°C) Steeping Time: 4–5 minutes Oolong Tea: Temperature: 185–205°F (85–96°C) Steeping Time: 3–5 minutes Black Tea: Temperature: 200–212°F (93–100°C) Steeping Time: 3–5 minutes Herbal Tea: Temperature: 212°F (100°C) Steeping Time: 5–12 minutes Remember, these are general guidelines, and you can adjust based on personal preference. Experimenting with steeping times and temperatures is a great way to discover your perfect cup!
  • How can I Purchase your Tea?
    - *Online:* Place an order at our website [rootlyorganics.com](http://rootlyorganics.com). - *In-Person Pickup:* Visit us at 1731 Ziegler Rd, Pennsburg, PA, 18073 to pick up your tea. - *Vendor Events:* Meet us and purchase directly at various events (check our event page for details).
  • What is your return policy?
    While we do not accept returns, we care deeply about customer satisfaction. If you are not happy with your purchase, please email us immediately. We will do our best to ensure your happiness and may suggest alternative products that might suit you better. contact@rootlyorganics.com
  • Where can we follow you?
    Please follow us on Facebook, Instagram, YouTube and Tiktok@rootlyorganics
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